ChatPitch turns customer conversations into revenue. It answers shoppers instantly, resolves routine support, recovers hesitant buyers and hands the right conversations to your team.
Illustration using a fictional sample store.
ChatPitch handles conversations across the customer journey, understands what shoppers want, and turns everyday questions into sales opportunities.
Guides shoppers to the right products, handles objections and nudges hesitant buyers toward checkout, while they’re still on your site.
More shoppers helped to checkout
Answers order status, delivery, returns and policy questions automatically, before they turn into tickets and backlogs.
Your team focuses on what needs a person
Spots friction and changing intent in conversations, then highlights the product, pricing or policy questions worth fixing.
Clear insight from real conversations
Recommends products, answers questions and turns browsing into buying intent.
Handles delivery, return and order-status requests without human bottlenecks.
Follows up with shoppers who hesitate, so fewer carts are left behind.
Spots buying signals and offers help, reminders or offers at the right moment.
Learns from conversations to guide product, pricing and support decisions.
See conversation volume, sentiment and the paths that lead to a sale.
Bring in your product catalog, store policies and FAQ content from Shopify or WooCommerce.
Set product rules, your brand voice and when a conversation should go to your team.
ChatPitch starts answering shoppers, and its responses improve as you review real conversations.
ChatPitch is an AI sales and support assistant for online stores, built by The HSM Tech. It answers shopper questions, recommends products, handles routine support such as order status and returns, and passes conversations to your team when a person is needed.
ChatPitch is designed for Shopify and WooCommerce stores. If you use another platform, get in touch and we’ll tell you what’s possible.
No. ChatPitch takes care of repetitive questions so your team can focus on the conversations that genuinely need a person. You decide when it should hand over.
It uses your product catalog, store policies and FAQ content, plus the rules and brand voice you set during setup.
Yes. Try the live demo, or book a free demo below and we’ll show you how it could work for your store.
Give your store a sales and support assistant that’s ready whenever your customers are.
Book a free demo and we’ll show you how ChatPitch could automate support and help more shoppers buy from your store.
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The HSM Tech builds custom eCommerce stores, SaaS platforms and AI automation for startups, retailers and growing businesses.
